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Project Management

We give each contract and client the individual attention it deserves

From designers through to fitters and beyond, our entire team has the experience and knowledge to deliver a smooth-running project throughout Cambridgeshire and surrounding areas. This is reflected in our high levels of customer satisfaction and the fact that our customers come back to us time and time again.

Partnering

Housing Associations make up a large proportion of our customer base. Over the years we’ve built up an enviable and invaluable wealth of knowledge on the specific challenges and opportunities that these types of projects present. Whether it’s a few properties or a few hundred, each and every client receives the same attention to detail and customer care before, during and after their projects.

Our Process

We’ve designed our process to be deliberately straightforward for our customers and residents. We aim to cause the least possible disruption to occupants whilst works are being carried out and create the least possible work for our clients by fully managing and liaising with occupants on their behalf. The following steps are taken:

  1. Occupants are informed of an upcoming survey
  2. Survey is carried out
  3. Designs of windows or selection of doors is inputted into our portal
  4. Client is provided with drawings and detailed quotation
  5. All work is tracked via our online portal, which clients are given access to
  6. Fitting bookings are arranged with occupants and communications are sent
  7. Our expert in-house fitters carry out the installation of windows or doors
  8. In the unlikely event of any snags, these are dealt with immediately

Dedicated Team

We’re as passionate about the people who work for us as we are about our products. Thanks to our own highly experienced in-house fitters and manufacturers, we’re able to offer customers enhanced quality control. What’s more, we’re proud that many of our housing association clients say that we’re the best contractors they’ve ever worked with.

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